Salesforce Experience Cloud · Independent consulting

Your portal should
make life easier.
Let’s get it there.

Broken logins. Pages that won’t load. Content nobody can find. Get focused troubleshooting, practical fixes and a clear path forward.

A clear scope before work begins. No open-ended project required.

Customer & partner portalsExperience Cloud troubleshootingTechnical SEOAI search visibility
Focused help, where it matters

Fix what’s broken.
Improve what’s next.

Start with the issue costing your team time or your customers patience. Expand only when it makes sense.

02 / GET FOUND

SEO & AI search
visibility

Make public website content easier to discover, understand and navigate.

  • Technical SEO and crawlability review
  • Page titles, structure and internal links
  • Content clarity and structured data review
  • Search visibility measurement and priorities
Discuss a visibility review ↗
03 / IMPROVE

Portal improvements
& ongoing support

Handle the backlog of small changes that make a portal easier to use and maintain.

  • Experience Builder page improvements
  • Component and workflow refinements
  • Performance and usability reviews
  • Release checks, documentation and handoff
Discuss your improvement list ↗

Something else in Salesforce? Bring the specific problem. We’ll confirm fit and scope before committing.

A straightforward way to work

From “something’s wrong”
to knowing what happens next.

01

Show the problem

Describe what’s happening, who it affects and any deadline. A screenshot or a short recording can help.

02

Agree on the work

Confirm the investigation, deliverables, price and timing. If discovery is needed first, it gets its own clear scope.

03

Fix, check and hand over

Review the changes against the agreed issue and receive a plain-language explanation of what changed.

Before we begin

Clear expectations.
Fewer surprises.

Can you help with an urgent issue?

Urgent requests are assessed for availability and scope. A start time and next steps are agreed before work begins. This is not a 24/7 support desk.

Do we need a large project or retainer?

No. A single issue or a small, defined improvement is a valid starting point. Ongoing support can be discussed when there is a recurring need.

What does AI search visibility mean?

It means reviewing whether public content is accessible, clearly structured and useful to people and search systems. Recommendations focus on those foundations. Rankings, AI citations and traffic are not guaranteed.

How is the work priced?

Pricing follows the scope. The first step is to understand the issue and agree on a paid diagnostic or a defined piece of work. You approve the fee before that work starts.

Let’s start with the problem

What’s getting
in your way?

A short description is enough to start. You don’t need to know the root cause.

  1. What is happening, and what should happen?
  2. Who is affected, and how urgent is it?
  3. What changed recently, if anything?
Email Oksana

hello@oksanakoyfman.com

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